Portfolio Category: Help Desk

University Of Moratuwa-IT Help Desk

IT help desk promotes a ticketing system to submit all the queries. All the registered users in Academic, Academic support, Administrative, Technical and Non-Academic staffs and Students can access the system by authenticating through the University¬†E-mail username and Password via; http://helpdesk.mrt.ac.lk We categorize following are the most often issues that hang-up with above users. Usernames…
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